Privacy Policy

We are a business based in Leeds who provide video services to estate and lettings agents. Our company number is 6706772. We treat the privacy of all of our customers with respect and we take our responsibility of how we handle data very seriously. This notice applies across all of the services provided by us, HomeOnFilm trading as Ltd, our website, all of our online advertisements and our marketing material both online and offline.

This notice also applies to all of our customers and prospective customers which include estate agents and letting agents. When we use the term ‘personal data’ we mean information that identifies registrants with regard to "property videos" and "live broadcasts" which may include your name, contact number(s), email address and postal address. We may need to update this notice from time to time. We will inform our clients of any significant change that we make to this notice, usually by email.

Who will process my data?

Your personal data will be supplied remotely to the relative client (agent) who corresponds with you after completion of detail's to watch videos and live broadcasts. We do not share data with 3rd parties.

How secure is your data?

We will ensure that your data is only accessible to authorised people in our business or associated partners above if relevant, and the data will remain confidential at all times. Appropriate security measures will be in place to prevent unauthorised access of your information. If we have a contract with another organisation to provide us with services or a service on our behalf to process your information, we’ll make sure they have given reassurances regarding appropriate security measures and they will only process your information once we have given them authorisation to do so.

Transferring data outside the European Union

We do not transfer your data outside of the UK, however we may use the services of an online or cloud-based storage system such as G Suite (Google Drive) whose servers are in based in the United States. We have made appropriate checks with such providers to establish they have appropriate systems and controls in place that are equivalent to GDPR requirements in order to store your data safely and securely.

How long will you keep my information for?

We will keep your information for no longer than is necessary to fulfil our legitimate business interests.

Requesting a copy of the information we hold

You may at any time ask for a copy of the information we hold about you – it is your legal right. We will provide you with a copy of any non exempt personal information we hold within 30 days of your request unless we ask you for an extension of this period. To protect your information, we will ask you to verify your identity before we release this information. We may refuse to supply the information if you cannot verify your identity.

What are my legal rights?

In addition to the above, you have the following rights:

  • You have the right to object to processing your personal data for marketing activity at any time.
  • Where you have given previous consent you have the right to withdraw the previous consent to processing your personal data at any time.
  • You have the right to request to have the personal data we hold for you to be erased.
  • You have the right to request a copy of the personal data we hold for you in a concise readable format.
  • You have a right to lodge a complaint with the regulator (see below)

How do I complain to the regulator?

By writing to:

Information Commissioner’s Office
Wycliffe House
Water Lane

Or by:

Telephone (0303 123 1113), email or via the ICO website

Or by: Telephone: 0113 237 1948 Email:

How to contact our Data Protection Officer

You can contact our Data Protection Officer by writing to:

The Data Protection Officer Ltd
42 Street Lane

Or by:

Telephone (01132371948) or email

The Website

This privacy policy is for the websites & and Ltd is served by Home On Film and governs the privacy of its users who choose to use it. The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy. The websites and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device. Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors. This website uses tracking software to monitor its visitors to better understand how they use it.

This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information.

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the

Data Protection Act 1998 and further updated by GDPR 2018. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. External links are clickable text / banner / image links to other websites.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example:

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Resources & Further Information

  • General Data Protection Regulation (GDPR) 2018
  • Information Commissioners Office Guide to General Data Protection Regulation (GDPR) 2018
  • Data Protection Act 1998
  • Privacy and Electronic Communications Regulations 2003
  • Privacy and Electronic Communications Regulations 2003 - The Guide
  • Twitter Privacy Policy
  • Facebook Privacy Policy
  • Google Privacy Policy
  • Linkedin Privacy Policy
  • Mailchimp Privacy Policy
  • Web Design Wales
  • Website Privacy Policy Template